Test your design on real usersUser testing
is probably the most visible part of usability work. And it is a
significant part of the user-centred development process.
Of course, there is more to it than simply putting
something through a usability lab and getting a usability report.
The essential things are the choose the right
usability evaluation methods, apply them at the right time and in
the right way, and act on the results. This is not
always easy. Fortunately, we can help.
Usability evaluation services
Performance By Design offers a range of usability
testing services:
- expert reviews and structured walkthroughs
- user testing with a representative sample of
users (with or without video)
- usability measurement (evaluating task
performance)
- user satisfaction measurement (via psychometric
questionnaires)
We offer exceptional depth of knowledge and
expertise in doing this effectively (Miles Macleod was author of 'An Introduction to
Usability Evaluation' for the UK Department of Trade and Industry
national Usability Now! programme
some time back). Every project is different, and faces
particular issues. We can help you choose the most effective
approach, so please feel free to give us
a call.
Why choose us?
We can help you get it right:
- We have many years' experience of usability
testing, in hundreds of different projects, covering all kinds
of traditional and web-based applications. Miles Macleod
and Rosemary Bowden were founder members of NPL Usability
Services (now Serco Usability Services).
- We know the strengths and weaknesses of the
methods. We have a solid research base, and were involved in
helping spread user-centred best practice across Europe via
MUSiC and VNET5.
- We know the realities of commercial development
projects. We are used to working to tight deadlines, and
building good relationships with development teams and senior
management.
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